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We were 100% satisfied with Ricardo’s work. He found the leak and the problem with the roof. I would recommend him to anyone needing help with these kinds of problems.

They give you a good understanding of the process keep you in the loop and always available.

In November 2021 I was involved in an interior water leak accident while staying as a guest at an Extended Stay America in Orlando Fl, and quite a bit of my personal items were damaged during that accident. The hotel filed an insurance claim to repair their property but claimed not to be liable for my losses, while a paying guest on their property. I reached out to ICA for help going up against against a hotel chain giant and their insurance attorneys, well, ICA got their PAs to cover my losses. Had it not been for the tenacity and being a true advocate for their client I would still be trying to fight a battle I am not trained to fight and likely lose. My sincerest thanks to ICA!

Hurricane Ida was our first experience with hurricanes and insurance claims. After several no shows and what we felt was unfair fees from other companies Riccardo not only had fair fees but also showed up when he said he would and did what he said he would. He really did a great job.

After Hurricane Ida i had a a lot of damage to my home. I made a claim on my own and was drastically underpaid for the repairs that was needed. I reached out to Mr. Barnes at ICA Insurance Claims and they were able to get the funds needed for me to get the proper repairs to my home. I highly recommend them if you’re going through this headache of a process. They will handle everything.

The company was great I am very satisfied with them great job.

Ricardo was very professional in the way he handled us and our insurance company. We appreciated everything he did to help us put our home back together again. I would highly recommend this company to any of my family and friends! Thank you, Ricardo!

Great company to work with had some wind damage on my roof and they were able to get me a new roof thru my insurance. Highly recommended!!

I had nothing but a great experience dealing with this company Rico was awesome and very communicative

We contracted the services of this company and we obtained 100% results. The work carried out by Mr. Ricardo was excellent, fast and precise.

I received excellent service from ICA, my insurance company was giving me the run around! Once I contacted ICA, I left everything in their hands and ultimately received adequate compensation for my damages.

Professional, Detail oriented, with fast results!! Highly recommend! Thank you so much!

Absolutely outstanding service. Has professional team that delivers beyond my highest expectations. In fact, company representatives assisted me with my property claim in another state. Definitely demonstrated service beyond the sale. Actually, one of the best in the business.

I was referred to ICA by my insurance agent after my insurance company would not return my calls and was low balling me on a claim after a hurricane. I spoke with Ricardo, told him the problem and he took over the claim. He inspected the property and dealt with the insurance company and I was able to get the money needed to repair my property. I never had to deal with the insurance company again. Every time I called, texted, or emailed him, he returned my message within minutes usually but never more than a couple hours. He kept me up to date on his dealing with the insurance company and what was coming ahead. The money I paid ICA was well worth what the price. I will never deal with a claim again. I will call Ricardo and would recommend anyone else dealing with a loss after a hurricane do the same.

For our first claim after 15 years total of home ownership, Ricardo was a game changer for us. He is extremely knowledgeable about every detail of what goes in to a repair due to damage and is specific even up to the nails and caulking. He is very easy to talk to, efficient, and honest. He did all of the worrying so that we could focus on our lives and not be stressed. He got us more than we could have ever received on our own. Highly recommend this company. He doesn’t play around and takes it very seriously.

My insurance experience was not pleasant and the desk adjusters were a joke. Got alot of talk and call back numbers with extension numbers. I received the same talk and promise to answer when I called. A dozen desk adjusters later, and no one would answer the phone. The only way I got a response was to complain on PROGRESSIVE website. Got call back from an adjuster within 5 minutes. Alot of promises, no action. Wasn’t until I got in touch with ICA that things started happening. Ricardo was a pleasant soft spoken man who knew his business. He said he would handle everything for us. And he did. When the insurance company started calling, I informed them that I was done with them and to handle everything through ICA and Ricardo handled it all. It was a true pleasure working with him.

Mr Barnes explained all what can be expected and outcome. On point! Highly recommend ICA.

ICA Insurance is a very professionally run business. Ricardo did whatever he said he would. Whenever I got a little worried about something, I would stop worring after I talked with him. He always responded when you called. Frankly. He just took the problem away from you. After checking him out and seeing him operate, I trusted him completely. Even when you bugged him, he alway took the time to explain. Ricardo did very well for me with my insurance. I struggled until he took over. I never stopped thanking him because the insurance company was a trip…very frustrating. Ricardo is also a religious person. And I believe he lives it. I should say everyone at ICA was very professional.

Ricardo’s invaluable knowledge and experience speaks for itself within the first five minutes. That was just by phone… in person was even more assuring I called the right company after an hour or so research of service in my area. It turns out a claim isn’t required for my home after his Team’s assessment but I know I have their number saved when then time arises (inevitable as a homeowner). At least I know I have a voice and representation Vs taking anything my insurance carrier hands out, or worse, nothing at all. If you pulled up this business during a search, just stop and call… nothing in it for me; I just know the type of work ethic, pride and transparency I experienced today is rare in a company that knows they’re in demand… they should be supported.

Riccardo was professional and took control of my claim. He proceeded to get the attention of the insurance company and get everything I needed repaired covered! Something I would not EVER have been able to do on my own!! Highly recommend him 200%.

ICA insurance claims Advocates did a great job getting me way more money than what the insurance company tried to offered me.

Helped me some much after insurance denied my claim from ida. I would recommend to anybody.

Hurricane Ian was the first storm that we had a lot of damage to our house. We never had to use our home insurance so we were not sure how that worked. I submitted a claim to our insurance. We had alot of work that had to be repaired including our roof. They did not even give us enough for our roof . We reached out to Ricardo and let him know our situation . He was able to make sure we got enough money for our repairs and labor. What a blessing he was fast and professional and always kept us updated throughout the process. Highly recommend Ricardo Barnes for his professionalism and dedication to help in the time of need .

The best advocate by far, awsome service the negotiating skills is SUPERB!!!!

HIGHLY RECOMMENDED!!