1. Commitment to Your Privacy

ICA – Insurance Claims Advocates respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website (localhost/wp-icainsclaims) and related services.

By using the website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly, such as your name, email address, phone number, company name, and any message you submit through forms;
• Internet or device activity information, such as IP address, browser type, device information, referring pages, pages viewed, and dates and times of access;
• Cookies, analytics data, and similar technologies used to support website functionality and measure performance.

3. How We Use Your Information

We may use personal information for the following business purposes:

• To respond to inquiries, service requests, or other communications you send to us;
• To operate, maintain, and improve the website and its content;
• To analyze usage trends, measure performance, and improve the user experience;
• To protect the security and integrity of the website;
• To comply with applicable legal, regulatory, or contractual obligations.

4. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We use commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We do not sell personal information. We may disclose personal information in the following circumstances:

• To vendors and service providers that perform services on our behalf, such as hosting, analytics, communications, customer support, and website maintenance;
• When we believe disclosure is necessary to comply with law, regulation, legal process, or a valid governmental request;
• To protect our rights, property, users, or the security of the website;
• As part of a business transfer, merger, acquisition, financing, or sale of assets, where permitted by law.

6. U.S. State Privacy Rights

Depending on your state of residence, you may have rights under laws such as the CCPA/CPRA and similar U.S. state privacy laws. These rights may include the right to:

• Know the categories of personal information we collect and how we use or disclose that information;
• Access and obtain a copy of your personal information;
• Request correction or deletion of your personal information, subject to legal exceptions;
• Opt out of the sale or sharing of personal information, where applicable;
• Limit the use and disclosure of sensitive personal information, if applicable;
• Not be discriminated against for exercising your privacy rights.

To submit a privacy rights request, contact us using the information below. We may need to verify your identity before processing your request, as permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, support core website functions, analyze traffic, and improve performance. You can control cookies through your browser settings, although disabling certain cookies may affect how the website functions.

8. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature. Because there is no uniform industry standard for responding to these signals, the website may not respond to them unless required by applicable law.

9. Third-Party Links

The website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy policies before providing information to them.

10. International Data Transfers

If personal information is processed outside the United States, we will take steps we believe are appropriate to protect that information consistent with applicable law.

11. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through the website, contact us so that we can review and delete the information if appropriate.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will become effective when the revised version is posted on the website. The “Last Updated” date below reflects the most recent revision.

13. Contact

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us using the channel below.

Contact information